My day: check in and check out

My day is where you check in when you start work and check out when you finish. It also shows your hours, your leave balances and your recent working days. Open it from the main navigation: My day. Every signed-in person has this tab, including HR managers and administrators, whatever their role. Check-in is only for yourself. Nobody can check in or out for someone else from this page.

If your account is not set up as an employee yet, My day says so and there is no Check in button. Ask HR to set up your employee profile.

What My day shows

Before you check in, the page shows:

• Zone status: whether you are inside one of your check-in zones. A green status names the zone and your distance from its centre.
• Time now: the current time in your branch's time zone, updated live.
• Location accuracy: how precise your device's location is. You see the accuracy and distance, not your exact coordinates.
• Today's shift: the start and end of your shift, with your grace period and the zone name.

After you check in, the page shows Checked in at the time and the zone, with a Check out button. It also shows cards for your check-in time and zone, the time worked so far, and the hours expected for your shift.

The rest of the page is the same before and after check-in:

• Hours cards: additional hours this month, worked today (it reads Not checked in yet until you check in), and hours in minus this month. The note under them says which month the totals are for, so far.
• My balances: your Annual and Sick days left from your allowance, and your Short leave hours left this month. Each has a progress bar.
• Where you can check in: each zone you are allowed to use, with its name and radius. Your main branch is marked your branch. Others you were assigned to are marked assigned by HR.
• Recent days: your last three working days, with the date, times, worked time and any note. A day can carry a badge: Late with the minutes after grace, Early with the minutes before shift end, or Missed out. A day closed by the system shows Auto-closed with the time it was closed and a note that Admin and HR were notified. See my attendance opens My attendance, which shows the whole month day by day.

Weekends, holidays and days with approved full-day leave show a note on the page. You can still check in on those days. The time is recorded as worked time on a non-working day.

Check in

1. Open My day.
2. Check the zone status. A green status means you are inside a zone.
3. Choose Check in. The page switches to the checked-in state and shows the time you checked in.

The time is recorded by the server, not by your device, so a wrong device clock does not change it. If you are late, the minutes after your grace period are recorded for the day. If you press Check in twice, or from two devices at once, only one check-in is saved. After you check in, opening My day on any device shows the checked-in state, not a second button.

If you have more than one branch, you can check in from any zone you are inside. The zone you are in is recorded. If you are outside all of them, the strictest mode of your branches applies.

When you are outside the zone

What happens when you try to check in outside your zones depends on your branch's check-in mode:

• Strict (block): the check-in is refused and nothing is saved. The page says you are outside the check-in zone, and shows the distance to the nearest zone, your location accuracy, the allowed zone and its radius, and your shift start with grace. The attempt is logged for HR. Choose Try again when you are in the zone.
• Flexible (flag): the check-in is saved and marked Outside zone, with the distance. HR sees that mark on the day.
• None: your location is not requested and the check-in is saved.

The accuracy limit works the same way. If your location is less precise than your branch allows, a Strict branch refuses the check-in with an accuracy message. A Flexible branch saves it and marks it.

Check-out follows the same rules. Under Strict, a check-out outside the zone is refused. Under Flexible, it is saved and marked.

If you deny location access, or your device cannot give a location, you cannot check in under Strict or Flexible. The page explains how to allow location. Under None, you can check in without it.

If web check-in is turned off for your branch, My day says so and there is no Check in button. Ask HR if you need to check in another way.

Allow location in your browser

Strict and Flexible branches need your location. If the browser asks, choose Allow. If you chose Block earlier, change it, then reload the page.

• Chrome: select the icon to the left of the address, open the site settings, set Location to Allow, then reload.
• Safari: on a Mac, open Settings from the Safari menu, go to Websites, then Location, set this site to Allow, then reload. On an iPhone or iPad, check that Location Services is on for Safari in the Settings app.
• Edge: select the lock icon to the left of the address, open the permissions for this site, set Location to Allow, then reload.
• Firefox: select the icon to the left of the address, open the permissions for this site, set Location to Allow, then reload.

If location is still blocked, check that your device allows the browser to use location in its system settings.

Check out and early-leave notes

1. Choose Check out.
2. Read the confirm dialog. It shows when you checked in, the time you have worked and the hours expected.
3. Choose Confirm.

If you check out at or after shift end, or within the early-leave minutes your agency allows, the dialog is a simple confirmation. Your check-out time and worked time are saved.

If you check out earlier than that, the dialog shows an Early leave badge and how many minutes before shift end you left. When your agency requires a note, the dialog also shows a Note for your manager field, and Confirm stays off until you write a note. The note can be up to 250 characters, and a counter shows how many you have used. A longer note is refused. When the agency does not require a note, the field is optional.

The note is saved on that day, and HR can read it. An early-leave note does not start an approval request.

After you check out, My day shows your check-in time, check-out time and worked time for the day. There is no button.

Missed check-out and auto-close

If you forget to check out, the day stays open after your shift ends. What happens next depends on whether your agency has auto-close on. HR sets this in the attendance rules on Settings and roles for HR.

• Auto-close on: the day is closed at the time your shift ended. It is marked auto-closed, and Admin and HR receive a notification in the app. In Recent days the day shows Missed out and Auto-closed with the time it was closed.
• Auto-close off: the day stays open. After the day ends, it shows Missed out. No notification is sent.

HR can correct a missed check-out on the day. Tell your manager or HR if your check-out time is wrong, especially if the day was auto-closed.

What HR sees

HR can see the same values as you on the Attendance page, so your check-in, check-out, worked time, late minutes and early-leave minutes match what you see on My day. HR also sees:

• the Outside zone mark on any day that was flagged, with the distance,
• the note you wrote for an early check-out,
• a list of blocked check-in attempts, with the person, time, distance and accuracy. Only people with HR management access can see the exact location.

You see only the distance and accuracy for your own check-ins, never your exact coordinates.