Activity history
See who changed what and when across your agency, inspect each change field by field and export the record.
Activity history is your agency’s audit trail: every change people make, security events such as sign-ins and blocked access, background changes made by AgencyOS itself, and exports. Nobody can edit or delete it. Open it from More on the Overview’s Recent activity card, or from Settings → Security → Open activity history.
Read the list
The newest activity is at the top. Each row shows the Action, the Actor (who did it, or System for automatic changes), the Record it affected, the Outcome and the Date and time in your agency’s time zone. Use Older and Newer to move through the history, and Rows per page to see more at once.
| Outcome | Meaning |
|---|---|
| Success | The change was made. |
| Denied | Someone tried something they aren’t allowed to do, or from a blocked network, and AgencyOS stopped it. |
| Failed | The action was attempted but didn’t complete. |
Find something
- Search (callout 1) by actor, action or record.
- Filter by Action and Outcome.
- Click Filters (callout 2) for more: a date range (From and To), Record type, Source (Agency app, Client portal, Public link, Background job, Scheduled task and so on) and Request ID, which our support team may ask you to use when looking into a problem.
- Clear filters resets everything.
See exactly what changed
- Click any row. A details panel opens with the outcome, actor, record, source, request ID and IP address.
- Under Changes, each edited field is listed with its value Before and After. Items added to or removed from a list are shown as Added and Removed.
- To follow a thread, click Activity by this actor, Only this action or History of this record. The list is filtered for you; remove the filter chip to go back.
Sensitive values, such as passwords, credentials and the text of posts or comments, are never stored. A change to such a field shows as Changed (value not stored). Older events from before detailed history was introduced may have no field-level changes.
Export
Export CSV (callout 3) downloads the activity that matches your current filters as audit-history.csv. Exports cover up to a year at a time, and every export is itself recorded in the history.
How long it’s kept
Activity is kept for one year and then removed automatically. Sign-in attempts are also listed for the last 7 days in Agency settings → Security.